Cookies Policy
LOFTGRAIN · WEBSITE PRIVACY INFORMATION
Cookies Policy
Understanding How Cookies Help Improve Your Online Experience.
At loftgrain, we use cookies and similar technologies to support website functionality, understand how visitors interact with our furniture collections, and improve the overall shopping experience. This policy explains what cookies are, why they may be used on our website, and how you can manage your preferences.
1. Introduction
This Cookies Policy explains how loftgrain ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or interact with our website.
Cookies may help our website remember certain information, maintain essential shopping functions, recognize returning visitors, and understand how different pages are used.
This policy should be read together with our Privacy Policy and other applicable website policies. It describes our general approach to cookies and does not imply that every category of cookie is active during every visit.
2. What Are Cookies?
Cookies are small text files that websites may store on your browser or device when you visit a webpage. They allow a website to remember certain information about your visit and recognize your browser during subsequent interactions.
For example, cookies may help remember items in a shopping cart, maintain certain website settings, or provide information about how visitors navigate between pages.
In addition to traditional cookies, websites may use similar technologies, including:
Pixels and Tracking Tags
Small pieces of code that may help measure website activity, campaign performance, or interactions with online content.
Local Storage
Browser storage technology that can retain certain information on your device to support website functionality and preferences.
3. Types of Cookies We May Use
Cookies can serve different purposes depending on how they are configured. The following categories describe the types of cookies that may be used in an online shopping environment.
A. Strictly Necessary Cookies
These cookies support essential website functions and help make core features available.
They may support:
- Basic website navigation and page functionality.
- Shopping cart operations and checkout processes.
- Session management and website security.
- Remembering certain technical settings required for website operation.
These technologies are generally necessary for requested website services. Disabling them may affect certain website functions.
B. Functional Cookies
Functional cookies may remember preferences and settings to make future visits more convenient.
They may help with:
- Remembering selected website preferences.
- Retaining certain browsing settings.
- Providing a more consistent browsing experience.
- Reducing the need to re-enter previously selected preferences.
C. Analytics and Performance Cookies
Analytics cookies may help us understand how visitors use our website and identify opportunities to improve website performance.
They may help us understand:
- Which furniture categories and product pages receive attention.
- How visitors navigate through different website sections.
- Whether visitors encounter technical errors or navigation difficulties.
- General website usage patterns and performance trends.
Where required by applicable law, these cookies are used only after the appropriate consent has been obtained.
D. Advertising and Marketing Cookies
Advertising cookies and similar technologies may be used to measure marketing activities and provide advertisements that are more relevant to visitors' interests.
They may help with:
- Measuring the performance of advertising campaigns.
- Understanding interactions with promotional content.
- Managing advertising frequency.
- Supporting relevant advertising across online platforms where applicable.
Non-essential advertising technologies are subject to applicable consent and opt-out requirements.
4. Why We Use Cookies
Cookies and similar technologies may support several aspects of our website and online shopping experience.
Maintaining Website Functionality
Certain technologies help keep important website features working properly, including navigation, shopping cart functions, and checkout-related operations.
Improving the Shopping Experience
Where applicable, cookies can help remember preferences and make it easier to browse furniture collections and product information.
Understanding Website Performance
Usage information can help identify pages that may need improvements and provide insight into how visitors interact with our website.
Supporting Marketing Activities
Where applicable and permitted, certain technologies may help evaluate the effectiveness of promotional campaigns and advertising activities.
5. Third-Party Cookies and Technologies
Certain cookies and similar technologies may be provided by third-party services integrated into or used in connection with our website.
Depending on the services enabled on our website, these third parties may include:
Website and E-Commerce Service Providers
Technology providers that support website hosting, shopping cart functionality, checkout operations, and other essential online store services.
Analytics Providers
Services that may help measure website traffic, visitor interactions, and general performance.
Advertising and Marketing Partners
Services that may assist with advertising measurement, campaign analysis, or relevant promotional content.
Payment and Security Services
Services that may support secure checkout processes, fraud prevention, and payment-related website functions.
Third-party providers may process information under their own privacy policies and terms. Their technologies and data practices are not necessarily controlled by loftgrain. We encourage visitors to review the privacy information provided by relevant third parties when applicable.
6. How Long Do Cookies Remain on Your Device?
Cookies may remain on your device for different periods depending on their purpose and configuration. They are generally divided into two categories.
Session Cookies
Session cookies are temporary and are generally removed when you close your browser. They may support functions that are needed during a single browsing session.
Persistent Cookies
Persistent cookies remain on your device for a specified period or until they are deleted. They may help remember certain preferences or recognize a browser during future visits.
The storage period varies according to the individual cookie or technology. We do not assign a single expiration period to all cookies.
7. How to Manage Your Cookie Preferences
You have several options for managing cookies and similar technologies. The options available may depend on your browser, device, and applicable privacy requirements.
Website Cookie Preferences
Where a cookie preference or consent management tool is available on our website, you may use it to review and manage applicable non-essential cookie categories. Your available choices may depend on the requirements applicable to your location.
Browser Settings
Most web browsers allow you to manage cookies through their settings. Depending on your browser, you may be able to:
- View cookies stored on your device.
- Delete existing cookies.
- Block certain or all cookies.
- Receive notifications when cookies are being stored.
Managing Mobile Device Settings
Mobile operating systems and browsers may provide privacy settings that allow you to control certain tracking technologies and advertising preferences. Available controls vary by device and software version.
Please note that disabling or deleting certain cookies may affect website functionality. Shopping cart features, checkout processes, saved preferences, and other services may not operate as intended if necessary technologies are blocked.
8. U.S. Privacy Rights and Cookie Choices
Depending on your state of residence and the circumstances in which your personal information is processed, you may have certain privacy rights under applicable U.S. state privacy laws.
These rights may include, where applicable:
Right to Know or Access
You may have the right to request information about certain personal information collected or processed about you.
Right to Delete
You may have the right to request deletion of certain personal information, subject to applicable exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information maintained about you.
Right to Opt Out
Where applicable, you may have the right to opt out of certain processing activities, including targeted advertising, the sale of personal information, or certain sharing of personal information for cross-context behavioral advertising.
Right to Non-Discrimination
Where required by applicable law, you have the right not to receive discriminatory treatment for exercising your privacy rights.
The availability and scope of these rights vary by state and applicable legal requirements. Certain browser-based or device-based privacy signals may also communicate your preferences where recognized and required by applicable law.
9. Do Not Track and Global Privacy Control
Some browsers and privacy tools provide signals intended to communicate a user's tracking preferences.
Global Privacy Control (GPC) is a browser-based signal designed to communicate certain opt-out preferences. Where applicable law requires recognition of such a signal, we will process it in accordance with the relevant legal requirements and applicable technical capabilities.
Other Do Not Track signals may not have a uniform interpretation across browsers and websites. Their handling may depend on applicable legal requirements and the technical environment.
10. Information Collected Through Cookies
Depending on the technologies used and your preferences, information collected through cookies may include:
- Browser type and device information.
- IP address and general technical information.
- Website pages visited and browsing interactions.
- Approximate visit times and session information.
- Referring webpages and traffic sources.
- Certain website preferences and interaction information.
Some information may be associated with a browser or device rather than directly identifying an individual. Depending on the circumstances and applicable law, certain cookie-related information may nevertheless qualify as personal information or personal data.
We handle information collected through cookies in accordance with our Privacy Policy and applicable legal requirements.
11. Data Security and Retention
We take reasonable steps to support the security of information processed in connection with our website. The specific safeguards applied may vary depending on the type of information, technology, and service involved.
Cookies and related information may be retained for different periods depending on their function, expiration settings, and applicable requirements.
We do not assign a universal retention period to all cookie-related information. Third-party providers may apply their own retention practices under their respective policies.
12. Children's Privacy
Our website is intended for a general shopping audience and is not designed to knowingly collect personal information from children in violation of applicable privacy laws.
If you believe that a child has provided personal information through our website in circumstances that raise a privacy concern, please contact us so that the matter can be reviewed appropriately.
13. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our website, technologies, business practices, or applicable legal requirements.
Any revised version will be made available on this page. We encourage you to review this policy periodically to stay informed about how cookies and similar technologies may be used.
14. Frequently Asked Questions
Are cookies required to use the loftgrain website?
Some cookies may be necessary for essential website functions, such as shopping cart operations and checkout. Other categories, including certain analytics and advertising cookies, may be optional depending on applicable requirements and your preferences.
Can I shop without accepting optional cookies?
You may be able to browse and shop without accepting non-essential cookies. However, blocking certain technologies may affect some website features. Essential technologies may still be used where permitted or necessary to provide requested services.
Do cookies store my payment card details?
Cookies are generally used for website functionality, preferences, and related technical purposes. Payment information is handled through the applicable checkout and payment processing systems. You should review the relevant payment provider's privacy information for details about its data practices.
Will deleting cookies remove my shopping cart?
Deleting cookies or clearing browser storage may remove certain saved website information, including shopping-related preferences or session data. As a result, some items or settings may no longer be available when you return.
Can third-party companies use cookies on my device?
Certain third-party services integrated with a website may use their own cookies or similar technologies, subject to applicable consent and privacy requirements. Their practices are governed by their respective privacy policies.
How can I ask questions about cookies or privacy?
You can contact loftgrain by email or telephone using the contact information provided below. Please include a clear description of your question so we can better understand your request.
YOUR PRIVACY MATTERS
A More Transparent
and Thoughtful Online Experience.
At loftgrain, we believe that a comfortable online shopping experience starts with clear information and responsible data practices. We encourage you to understand your cookie preferences and make choices that reflect your privacy needs.
15. Contact Information
If you have questions about this Cookies Policy, our privacy practices, or how cookies and similar technologies may be used on our website, please contact us using the information below.
Business Name
loftgrain
Business Address
161-4 Kokubu
Ueda-shi, Nagano 386-0016
Japan
Email Address
plankwright@loftgrain.com
Phone Number
+81 (708) 308 92 99
Customer Support Hours
Monday–Friday, 9:00 AM–5:00 PM.
loftgrain · Thoughtful Choices for Everyday Living.